Privacy Policy
Effective Date: June 1, 2026
This Privacy Policy describes how the West Bengal Government’s Social Security Portal (socialsecurity.wb.gov.in) collects, uses, and protects the personal data of users. By accessing and using this portal, users acknowledge that they have read, understood, and agreed to this Privacy Policy.
Introduction
The West Bengal Government operates the Social Security Portal (socialsecurity.wb.gov.in) and the Social Registry (socialregistry.wb.gov.in) to provide citizens with a gateway for tracking welfare benefits and Direct Benefit Transfer (DBT) statuses. The portal offers various services, including online applications for social security schemes, beneficiary status tracking, and DBT status updates.
Information Collection
The Social Security Portal collects personal data from users, including:
- Aadhaar Card information
- Voter ID details
- Ration Card information
- Bank passbook details with active single Aadhaar-linked account
- Residence proof (electricity/water bill)
- Passport-size photograph
- Application ID
- Aadhaar number
- Registered mobile number
The portal also collects data on user interactions, including:
- IP address
- Browser type
- Device type
- Operating system
- Page views
- Session duration
Use of Information
The collected personal data is used for:
- Verifying user eligibility for social security schemes
- Processing applications and beneficiary status
- Transferring benefits through Direct Benefit Transfer (DBT)
- Improving the portal’s services and user experience
- Complying with legal and regulatory requirements
Cookies and Tracking
The Social Security Portal uses cookies to:
- Authenticate user sessions
- Track user preferences
- Improve portal performance
Users can disable cookies in their browser settings, but this may affect portal functionality.
Data Protection and Security
The West Bengal Government implements reasonable security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
User Rights
Users have the right to:
- Access their personal data
- Correct inaccuracies in their personal data
- Request deletion of their personal data
- Object to processing of their personal data
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
We will respond to your inquiry within a reasonable timeframe.
Updates to this Privacy Policy
This Privacy Policy may be updated periodically. Users will be notified of significant changes through a notice on the portal.
By using the Social Security Portal, users acknowledge that they have read, understood, and agreed to this Privacy Policy.